Frequently Asked Questions
Orders equal to or more than ₹450 qualify for free shipping, In all other cases, a standard shipping fee of ₹ 40 is applied on every order along with an additional ₹40 for COD orders less than ₹ 450.
We ship to over 52,000 pin codes across India through multiple delivery partners. Whether your order value is ₹ 10,000 or ₹ 100, it’s handled with the same care.
We will Deliver 2 to 7 business days according to location. Action figures, statues, and collectables are shipped in the condition they were received from the manufacturer/distributor. While we guarantee there will be no defects on the product itself, the display box may have limited creases/dents from the shipping process, and we do not consider these to be defects. We provide a three-layer secured packaging. Action Figures, Statues and/or Collectibles are thoroughly secured in an external box filled with bubble wrap and handed over to our delivery partners. Usually, there’s no shipping fee charged on these orders despite their weight. Action Figures and Statues may or may not ship in the original cardboard box our vendors shipped them in, but will have all original product packaging. All statues are opened to inspect for damages before shipping.
Yes, You will receive your invoice in the same email you used while purchasing if you don’t find the invoice check the spam folder, as well as you will get an invoice in the delivered package also.
All of our comic books are brand new and in “Mint” condition. We do not directly sell used or second-hand books. You can buy or sell used or second-hand books, toys, statues, and anything related to comics or pop culture through our completely free Marketplace.
We accept all methods of payments including Cash on Delivery, Google Pay, UPI, Paytm, all major credit and debit cards, Net Banking, NEFT/IMPS, and Cheques. For any offline payments, please write to firstname.lastname@example.org
You can cancel your order from your My Accounts page within 24 hours of placing the order. Orders once shipped cannot be cancelled.
In that case, please send an email to email@example.com/ +918866404814 with your order id (found in the order confirmation email), name, complete address, and phone number along with an alternate contact number immediately. Please make sure you enter the correct details in the email. We reply to all mails within 24 hours.
You can check the status of your order on our site at any point in time by clicking “Track Order” on your “My Account” page. Alternatively, for quick access, you can also find the status of your order here: https://arccomics.in/orders-tracking/
Is this a physical store? Sadly, no. Not just yet anyway! Arc Comics is an online store with its office and fulfilment centre in Surat Gujarat. We don’t stock our entire inventory here except for the running titles so you cannot come to take a look without a prior appointment. If we entertained every person that came knocking at our door (and believe us, there have been thousands of people that have wound up on our door), we won’t be able to get any work done! That includes dispatching your order and making sure it reaches you in time. So just sit back, enjoy the comfort of your home/office and order online. Let us do the heavy lifting.